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I have used Matrix ULTRA Hydrating conditioner for years. I have wavy hair and straighten it every day....but with using Ultra Hydrating my hair has remained soft, shiny and smelling clean and fresh.

When Matrix announced they were going to change the packaging I thought nothing of it but noticed they changed the actual formula as well and it's horrible. The beautiful, clean smell is gone and the product now sucks.

I am angry and saddened that I now have to find something new. It would have been nice for Matrix to be honest about the formula change as well as the packaging.

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